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Return and Refund Policy

BMS Co is operated by Magstan Multi Services LLC, 1117 S Orange Ave, Store 3, Newark, NJ 07106. We want you to be happy with your order.

Returns (30 days)

You may return an item within 30 days of delivery for a refund. Items must be unused, unwashed and in their original condition, with tags attached.

Print-on-demand and personalized items

Print-on-demand, made-to-order and personalized items are made specifically for you, so we cannot accept them back for a change of mind or size. If one arrives defective, misprinted or damaged, or we sent the wrong item, we will replace it or refund you at no cost. Please email us within 30 days of delivery with your order number and a photo of the problem.

How to start a return

Email contact@bmscostore.com before sending anything back so we can give you the correct return address and instructions. Items sent without contacting us first may be delayed.

Return shipping

The customer pays return shipping unless the item is defective, damaged or we sent the wrong item.

Refunds

Once we receive and inspect your return, we will refund the original payment method within 10 business days. Shipping charges are refunded only if the return is due to our error.

Questions

Email contact@bmscostore.com.