FAQ

How long does it take to process my order?

Many of our clothing and gift items are made to order, so they are produced after you place your order. Production usually takes 2 to 5 business days. Items that ship from a warehouse usually leave within 1 to 3 business days. Details are in our shipping policy.

Where do you ship, and how long does delivery take?

We currently ship to addresses in the United States only. For made-to-order clothing, plan on about 5 to 9 business days in total, and up to 2 weeks when we are busy. Other items vary by partner. These are estimates, not guarantees. Shipping costs are calculated at checkout. See our shipping policy for all the details.

What is your return and exchange policy?

Returns are accepted within 30 days of delivery. Items must be unused and unwashed, with tags attached. Personalized and print-on-demand items can only be returned if they are defective, misprinted or damaged. Please email us before sending anything back so we can give you the correct return address. Read the full refund policy.

How do I choose the right size?

Each product page has a size chart. Please check it before ordering, since made-to-order items can only be returned in the cases listed in our refund policy.

How can I track my order?

You will receive an email with a tracking number when each package ships. If your order has several items, they may come from different partners and arrive in separate packages with separate tracking numbers, at no extra charge. If tracking does not move for 5 business days, contact us and we will check with the carrier.

What payment methods do you accept?

Checkout is secure and powered by Shopify. The payment methods available to you are shown at checkout.

How do I contact you?

Visit our contact page and send us a message with your order number if you have one. If your package is late, lost, damaged or the wrong item arrived, tell us and we will make it right.